w7e77 Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how w7e77 ("we", "us", "our", "Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you", "your", "Player", "User") who visit or register on the w7e77 website available at https://w7e77.org and all associated services, games, and features.

By accessing or using the w7e77 platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. This Policy forms part of the w7e77 Terms and Conditions. If you do not agree with this Policy, you should not use the w7e77 platform.

2Information We Collect

w7e77 collects personal information in the following categories. We collect only the information that is necessary for the purposes described in this Policy, and we do not collect sensitive personal information such as religious beliefs, political opinions, or biometric data.

We may also collect information about your use of the platform through automated means, including log files, cookies, and analytics tools, as described in the Cookies and Tracking section of this Policy. We do not purchase personal data from third-party data brokers or marketing lists.

3How We Use Your Information

w7e77 uses the personal information collected from you only for the following specific, legitimate purposes. We do not use your information for purposes incompatible with those set out below, and we do not sell your personal data to any third party for marketing or commercial purposes.

• Account creation and management: processing your registration, verifying your identity, and maintaining your account in good standing on the w7e77 platform.
• Payment processing: facilitating deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records for account auditing and dispute resolution.
• Customer support: responding to your queries, resolving complaints, processing withdrawal requests, and providing technical assistance in connection with your account.
• Fraud prevention and security: monitoring transactions and player behaviour to detect and prevent fraudulent activity, money laundering, account takeover, and other security threats.
• Responsible gaming compliance: monitoring play patterns to identify players who may be experiencing problem gambling and to apply the responsible gaming tools and interventions described in our Responsible Gaming policy.
• Platform improvement: analysing aggregated, anonymised usage data to improve the performance, features, and user experience of the w7e77 platform.
• Promotional communications: sending you relevant offers, promotions, and account notifications via your registered mobile number, where you have not opted out of such communications.

4Legal Basis for Processing

w7e77 processes your personal data on the basis of one or more of the following legal grounds, depending on the nature of the processing activity involved.

• Contractual necessity: processing that is necessary to perform the agreement between you and w7e77, including account registration, payment processing, and customer support.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics, where these interests are not overridden by your privacy rights.
• Legal obligation: processing that is required to comply with applicable legal obligations, including Know Your Customer (KYC) requirements, anti-money laundering obligations, and record-keeping requirements.
• Consent: processing for promotional communications, where we rely on your express opt-in consent, and which you may withdraw at any time by contacting [email protected].

5How We Share Your Information

w7e77 does not sell, rent, or trade your personal information to any third party. We share personal data only where it is necessary for the operation of the platform or where we are legally required to do so. The following categories of third parties may receive your personal information in limited circumstances.

• Payment service providers: mobile financial service operators including bKash, Nagad, and Rocket receive the transaction data required to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Game content providers: game studios such as Pragmatic Play, Evolution Gaming, and Spribe may receive session identifiers and wagering data necessary to deliver and settle game outcomes. No directly identifying personal data (such as your full name or national ID) is transmitted to game providers.
• Fraud prevention and compliance services: third-party providers engaged by w7e77 to assist with KYC verification, fraud detection, and anti-money laundering screening. These providers are bound by confidentiality obligations and data processing agreements.
• Law enforcement and regulatory authorities: where w7e77 is required by applicable law, court order, or regulatory directive to disclose your personal information to a government authority, law enforcement body, or regulatory agency, we will comply with such requirements and will notify you where permitted by law.

6Payment Data and Mobile Financial Services

All financial transactions on w7e77 are processed exclusively through Bangladesh mobile financial services. When you make a deposit or request a withdrawal using bKash, Nagad, or Rocket, your mobile wallet number and the transaction amount are shared with the relevant payment provider solely to execute the transaction. w7e77 does not store your full mobile banking PIN, OTP codes, or mobile banking passwords. You are solely responsible for the security of your mobile financial service account credentials.

w7e77 maintains transaction records for all deposits and withdrawals for a minimum period of five years from the date of the transaction, as required for anti-money laundering compliance and internal audit purposes. These records are stored securely and are accessible only to authorised w7e77 personnel and, where legally required, to regulatory or law enforcement authorities.

7Data Retention

w7e77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any overriding legal retention obligations. The following retention periods apply.

• Active account data: retained for the full duration of your account's active status on the w7e77 platform plus a minimum of 5 years following permanent account closure, in compliance with financial record-keeping obligations.
• KYC and identity documents: retained for a minimum of 5 years following the date of account closure or the date of the last transaction, whichever is later, in accordance with anti-money laundering requirements.
• Marketing communication preferences and opt-out records: retained for 3 years following the date of the last communication, or until you withdraw consent, whichever is earlier.

8Data Security

w7e77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include SSL/TLS encryption for all data transmitted between your device and our servers, restricted access controls ensuring that only authorised personnel can access personal data systems, and regular security reviews of our data handling processes.

While w7e77 takes data security seriously and maintains reasonable safeguards, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own device, account login credentials, and mobile financial service accounts. If you believe your account has been compromised, contact [email protected] immediately.

9Your Privacy Rights

As a player on the w7e77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected]. w7e77 will respond to all verified rights requests within 30 days of receipt.

To exercise any of the above rights, please contact [email protected] with the subject line "Privacy Rights Request" and include your registered mobile number and a description of the right you wish to exercise. w7e77 may request identity verification before processing your request to protect against unauthorised data access.

10Cookies and Tracking Technologies

w7e77 uses cookies and similar tracking technologies on its platform to provide core functionality, improve the user experience, and analyse platform usage patterns. The following categories of cookies are used.

• Strictly necessary cookies: these are essential for the platform to function and cannot be disabled. They include session authentication tokens, security cookies, and language preference settings. No consent is required for strictly necessary cookies.
• Functional cookies: these remember your preferences such as your display settings and game history to provide a more personalised experience. They are active by default but can be disabled through your browser settings, though doing so may affect platform functionality.
• Analytics cookies: these collect anonymised data about how players use the platform, including pages visited, session duration, and navigation paths. This data helps w7e77 improve the platform. Analytics cookies do not identify you personally.

You can manage your cookie preferences through your mobile browser settings. Please be aware that disabling certain categories of cookies may affect the availability of some platform features. w7e77 does not use cookies to serve third-party advertising or to track your activity across other websites.

11Third-Party Services

The w7e77 platform integrates third-party services including game content providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, and payment processors including bKash, Nagad, and Rocket. These third-party services operate under their own privacy policies, which govern how they collect and process data in connection with their services. w7e77 is not responsible for the privacy practices of these third parties.

Where w7e77 engages third-party data processors to process personal data on its behalf (such as KYC verification services), those processors are required to process data only on w7e77's documented instructions, to maintain appropriate security measures, and to delete or return data at the end of their engagement. w7e77 does not permit its data processors to use player data for their own independent purposes.

12Children's Privacy

The w7e77 platform is strictly for adults aged 21 and above. w7e77 does not knowingly collect personal data from individuals under the age of 21. If we discover that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account. If you believe that a minor has registered on w7e77, please notify us immediately at [email protected].

13Changes to This Policy

w7e77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the nature of the services we provide. When material changes are made, the revised Policy will be published on this page with an updated "Last Updated" date. For significant changes that affect your rights, w7e77 will make reasonable efforts to notify registered players via their registered mobile number.

Your continued use of the w7e77 platform after the publication of a revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we handle your personal data.

14Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way w7e77 handles your personal data, please contact our support team. We aim to acknowledge all privacy enquiries within 48 hours and to resolve them within 30 days of receipt, in accordance with applicable data protection standards.

Email: [email protected]